Inbox Zero on Autopilot
Reads, categorizes, drafts, and sends email responses to customers automatically.
Reads, categorizes, drafts, and sends email responses to customers automatically.
Drafts high-quality responses for human review.
Confidently answers routine queries automatically.
Routes complex emails to the right department.
High-volume email automation.
Understands if email is a refund request, bug report, etc.
Uses your docs to formulate accurate answers.
Prioritizes angry customers for faster response.
Aggressively filters noise from the support inbox.
Automatically follows up if no reply received.
Track response times and resolution rates.
Can trigger API actions (e.g. process refund) from email.
Respond to emails in any language.
Q&A for email automation.
You can set it to 'Draft Mode' first to build confidence.
Yes, and dedicated helpdesks like Zendesk/Front.
It uses customer name/data to sound very personal.
Yes, it can read PDFs and images sent by customers.