Order Tracking Agent

Automated Order Updates

Let customers track their orders instantly through chat, email, or SMS without bothering your support team.

LlamaIndex
n8n
LangGraph
crewAI
LangChain
Opal
LlamaIndex
n8n
LangGraph
crewAI
LangChain
Opal
Self-Service

Instant Answers for 'Where is my order?'

AI Scanning Market Data...

Real-time Status

Fetches live data from your shipping carriers.

24/7 Availability

Customers get answers instantly, day or night.

Proactive Updates

Automatically notify customers of shipping delays.

Tracking Features

Reduce WISMO (Where Is My Order) tickets by 80%.

Carrier Integration

Supports FedEx, UPS, USPS, DHL, and 500+ others.

Branded Tracking Page

Keep customers on your site while they track.

Email Notifications

Send beautiful, branded status update emails.

SMS Updates

Send delivery updates directly to customers' phones.

Order History

Allow logged-in users to see past order status.

Escalation Path

Seamlessly hand off to a human for complex issues.

Marketing Assets

Show product recommendations on the tracking page.

Delivery Analytics

Track carrier performance and delivery times.

FAQ

Tracking FAQ

Common questions about automated tracking.

1

Which carriers do you support?

We support over 500 global carriers including all majors.

2

Can I customize the tracking page?

Yes, fully branded with your colors, logo, and domain.

3

Does it reduce support tickets?

Our customers typically see a 50-80% reduction in tracking inquiries.

4

How fast is the data?

We ping carrier APIs frequently to ensure near real-time updates.

Reduce Support Tickets Now

Free up your team to focus on high-value tasks.

  • Reduce tickets by 80%
  • Increase NPS
  • Drive repeat sales
  • Fast setup
  • 24/7 reliability